NMI, a world leader in embedded payments solutions, announced a strategic expansion with a new office in Cape Town, South Africa. This move strengthens NMI’s commitment to partner success by establishing a dedicated team of support analysts.
The new Cape Town location capitalises on the region’s thriving payments and technology talent pool. This will allow NMI to leverage local expertise and further enhance its global offerings. NMI is renowned for its innovative embedded payment solutions that facilitate seamless transactions across various industries.
“Our expansion into South Africa marks a significant step forward for NMI,” said Vijay Sondhi, CEO at NMI. “By investing in our partners’ success, we are committed to providing faster support, quicker solutions, and a premium service to empower their continued growth. Cape Town’s reputation as a hub of innovation makes it an ideal location, and we are excited to tap into this local expertise.”
The new support team will collaborate with partner success managers to deliver 24/7 assistance, particularly for partners choosing the premium support level. This expansion signifies a pivotal milestone in NMI’s global growth strategy, ensuring exceptional support for independent sales organisations, payment professionals, and independent software vendor partners worldwide.